

Site Policies & Disclaimers
Important Security Information
Cyber Alert
Funds transfer critical information
People across Australia have lost money when hackers have impersonated a law practice or another
party involved in a legal matter by altering electronic communications including email, fax, social media,
text, instant messaging, applications, file sharing and documents including PDF or Word documents.
The following steps are critical to reduce this risk and if you are involved in a transfer of funds these are
our expectations of you in helping to reduce the risk of such loss. Any retainer with us is on the basis of
the following acknowledgements by you.
To Hillhouse Legal Partners: In this matter, where payment details are contained in an electronic
communication or document, I acknowledge I:
MUST NOT
Must Not
Transfer any funds (send, deposit, pay or transfer) of more than $10,000 Australian dollars or its equivalent in any other currency (or give any funds transfer information I receive to someone else) without first telephoning the apparent original sender to verbally confirm the account number, details and amounts by reading out and reading back the account and BSB numbers (or other specific payment details where applicable, e.g. if not a bank account) and confirming any instructions; and
Must
Give the same warnings to anyone else known to be connected to the matter and anticipated to be involved in transferring or receiving any funds or funds transfer information (including but not limited to, agents, brokers, family members, accountants).
I must also:
Must
when calling to check payment details above, only use a phone number for the apparent original sender which I have verified from a source that is different to the communication containing those details, for example a separate paper communication or checking the person’s website or white or yellow pages telephone listing;
Must
contact the sender to check legitimacy before I open attachments, or click on hyperlinks or download buttons in unexpected emails; and
Must
contact you immediately if in any doubt about emails or any other electronic communications that appear to have come from you.
PLEASE NOTE: I also acknowledge Hillhouse Legal Partners will not transfer money out of your
practice until you are able to verify any funds transfer information by a voice call to confirm those
details (by reading out and reading back the account and BSB numbers or other specific payment
details where applicable, e.g. if not a bank account). I understand I must make sure I can be
contacted if I need any funds transferred by a specific time, otherwise my objectives may not
be met.
Should you have any concerns, please contact us on 07 3220 1144.