UPDATE: Queensland legislation passed to implement the National Code of Conduct on Commercial Leases

UPDATE: Queensland legislation passed to implement the National Code of Conduct on Commercial Leases

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UPDATE: Queensland legislation passed to implement the National Code of Conduct on Commercial Leases

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2 min read

23 Apr 2020

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    Key Takeaways
  • The COVID-19 Emergency Response Act 2020 provides a wide range of powers for the Queensland Government to respond to the COVID-19 pandemic and its disruptions to public administration, judicial processes and small business.
  • A Small Business Commissioner will be appointed to advise the Government on the COVID-19 response measures, assist small businesses with dispute resolution and administer a mediation service for small business tenancy disputes.
  • The Queensland Government has indicated it will consult with industry and stakeholders on the actual implementation of the principles in the Code.

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On 22 April, 2020 the Queensland Government passed the COVID-19 Emergency Response Act 2020 (“the Act”).

The Act provides a wide range of powers for the Queensland Government to respond to the COVID-19 pandemic and its disruptions to public administration, judicial processes and small business. 

The areas of the Act concerning small business deal with the implementation of the National Cabinet Mandatory Code of Conduct – SME Commercial Leasing Principles During COVID-19 (“the Code”).

In this regard, the Act provides for the following in Parts 6 and 7:

  1. The appointment of a Small Business Commissioner who will advise the Queensland Government on the COVID-19 response measures, assist small businesses with dispute resolution and administer a mediation service for small business tenancy disputes.
  2. Enables the Queensland Government to make regulations under the Act to:
    • Prohibit recovery of possession of a premises;
    • Prohibit termination of a lease;
    • Regulate the exercise or enforcement of another Lessor rights under a lease;
    • Exempt a Lessee from any provision of another Act or of a lease;
    • Require parties to a lease to have regard to certain principles or a prescribed standard in negotiating or disputing a matter under a lease;
    • Require decision makers on any dispute under a lease to have regard to certain principles or a prescribed standard in determining any dispute;
    • Provide for a form of dispute resolution for certain disputes relating to a lease.
  3. Any regulations under the Act can have effect from the commencement of the Act and will expire on 31 December, 2020.

The Act provides the mechanism for the implementation of the Code, but does not implement the principles themselves contained with the Code.

The Queensland Government has previously indicated that it will consult with industry and stakeholders on the actual implementation of the principles in the Code.

This was repeated by the Queensland Government on the reading of the legislation in Parliament.

The consultation by Queensland Government with industry and stakeholders will likely be conducted through the office of the newly-created Small Business Commissioner. 

You can see my previous blog about the Code at:

https://hillhouse.com.au/blog/david-adolphe/what-australian-landlords-and-tenants-in-the-accommodation-industry-need-to-know-about-the-pm-s-mandatory-code-and-commercial-leases

What Australian landlords and tenants in the accommodation industry need to know about the PM’s Mandatory Code and Commercial Leases

What Australian landlords and tenants in the accommodation industry need to know about the PM’s Mandatory Code and Commercial Leases

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What Australian landlords and tenants in the accommodation industry need to know about the PM’s Mandatory Code and Commercial Leases

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4 min read

15 Apr 2020

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    Key Takeaways
  • The parties should seek legal advice to understand their rights and obligations under their lease, the Code and any other legislative changes in the current environment.
  • Tenants should be getting their financial information in order.
  • The parties should be open and forthcoming in the negotiations to ensure a quick and cost-effective resolution.
  • The parties should ensure that any agreement they reach is properly documented to ensure the parties understand their respective rights and obligations going forward and any risk of future disputes is minimised.

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Given rent is one of the biggest expenses for an accommodation business, it is important to look at how Australian landlords and tenants can negotiate their commercial lease arrangements during COVID-19.

Last week, the Prime Minister released the draft National Cabinet Mandatory Code of Conduct – SME Commercial Leasing Principles During COVID-19 to deal with commercial and retail leasing issues arising from COVID-19.

Here a few key takeaways landlords and tenants within the accommodation sector should consider:

Is the Code enforceable?

Despite the use of the term “mandatory” in the title, it is unclear how the Code is currently enforceable.  The Code will need to be implemented in state and territory legislation and it is unknown when that will occur and how much of the Code in its current form will in fact be implemented. 

The Queensland Government has issued a statement that it will consult with stakeholders on the development of systems and implementation of the Code in Queensland.  Statements have also been released that it will take other steps to assist landlord and tenants during the crisis.   

Generally, how will the Code be applied?

The Commonwealth Government intends that the Code will apply to all commercial and retail leases in Australia.  However, at the same time the Code recognises that “all premises are different, as are their commercial arrangements” and therefore “it is not possible to form a collective industry position”. 

There is a question as to whether parties are to have a strict or flexible approach to the Code depending on the circumstances of each party in the lease on a case by case basis. 

How long will the Code apply?

No one is certain how long the COVID-19 pandemic will last, or more importantly for the purposes of the issues dealt with the Code, the financial consequences on business will last. 

It is uncertain whether the Code comes into effect with the need for state and territory legislation.  It is also uncertain how long the Code will apply with reference made to the period to which the JobKeeper Programme will apply and more generally to the period of “the impact of the COVID-19 pandemic” and “a reasonable recovery period”. 

Who does it apply to?

The Code will apply to Tenants:-

  1. With annual turnovers less than $50 million; and
  2. Who suffer financial stress or hardship as defined by the eligibility for the Commonwealth JobKeeper programme which requires a fall in turnover by more than 30%.

What are the Overarching Principles?

The Overarching Principles in the Code appear to be a set of aspirational guidelines intended to set the tone of the negotiations for the parties in their approaches to satisfy the objective of the Code “to share, in a proportionate, measured manner, the financial risk and cashflow impact during the COVID-19 period, whilst seeking to appropriately balance the interests of the tenants and landlords”.

What are the Lease Principles?

The Lease Principles are intended to be more strictly applied by the parties in negotiating their arrangements.  The strict application of these principles is in tension with the enforceability and applications issues discussed above.

The Lease Principles deal with issues such as:-

  1. Restrictions on terminating leases;
  2. Commitments to perform lease obligations;
  3. Offers of rent reductions by way of waiver and deferrals;
  4. Reduction of statutory charges and sharing benefits of loan deferrals; and
  5. Freezing rental increases.

Conclusion

The key takeaways for parties to Hotel/Motel leases are:

  1. The parties should seek legal advice to understand their rights and obligations under their lease, the Code and any other legislative changes in the current environment.
  2. Tenants should be getting their financial information in order.
  3. The parties should be open and forthcoming in the negotiations to ensure a quick and cost-effective resolution.
  4. The parties should ensure that any agreement they reach is properly documented to ensure the parties understand their respective rights and obligations going forward and any risk of future disputes is minimised.

Each negotiation should be conducted on a case by case basis taking into account the particular circumstances of the parties.

Parties are encouraged to communicate with each other at an early stage and record any agreements made in a formal document.  Verbal agreements and “hand shake” deals in such uncertain times are risky for both parties. 

If Landlords or Tenants would like to discuss these new policies, how it may affect their interests and what options they may have I available any time on 0410 644 246 or by email at davida@hillhouse.com.au.

Employee entitlements: key tips for compliance and risk minimisation for accommodation operators

Employee entitlements: key tips for compliance and risk minimisation for accommodation operators

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Employee entitlements: key tips for compliance and risk minimisation for accommodation operators

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4 min read

19 Feb 2020

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    Key Takeaways
  • Accommodation operators should consider if the workers are employees or independent contractors
  • It is important that operators determine the correct applicable award and seek advice if they are unsure
  • Operators should have proper accounting systems in place
  • If there is a risk of insolvency, is it important to seek legal advice on any turn around strategies

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The appointment of administrators to George Calombaris’ restaurant group, MAdE Establishment, serves as a timely reminder for other business operators in the accommodation sector on employee entitlements. 

Certain industry commentators have blamed the practice of the Fair Work Ombudsman “naming and shaming” businesses who come clean and self-report wage payment irregularities of causing or significantly contributing to the failure of Calombaris’ business and other businesses in similar circumstances. 

Such action by the Ombudsman can have a devastating effect on the goodwill of a business where the public, instead of putting their support behind a business trying to do the right thing, which will increase cash flow and ensure staff remain employed, will shun the business jeopardising its viability and the livelihoods of the employees. 

The takeaway for accommodation businesses is to ensure that employees are being correctly paid before this situation arises. Accommodation operators should consider the following on employee entitlements: 

  1. Determine if the workers are employees or independent contractors. Accommodation operators may engage independent contractors in certain roles such as cleaning. It is very important to know that just because the operator has determined they wish to engage someone as an independent contract does not mean the law will treat that person as such.  This is the case even where the worker agrees they are engaged as an independent contractor.  It may later be determined by Fair Work or a Court that a worker has been engaged in circumstances which deem the person is an employee and should be paid all relevant entitlements.  The business, and its directors in some cases, may then be liable for significant amounts of unpaid superannuation and entitlements and accused of engaging in ‘sham contracting’ (the unfair practice of hiring workers as independent contractors to intentionally avoid paying employment entitlements).  

If operators are engaging independent contractors they should obtain legal advice on the circumstances and the terms of their written contracts.  Written contracts should be in place and contain terms which are designed to mitigate against the risk of any claim of ‘sham contracting’.

If operators have employees they should ensure those people are properly classified (i.e. casual, part-time or full-time) and they have signed employment agreements which correctly identify any award and entitlements for the employee.   

Operators should also ensure that appropriate worker compensation insurance for their application State is taken out for both independent contractors and employees (i.e. Workcover in Queensland, Workers Compensation Insurance in New South Wales).

  1. There are many complaints by business operators about the complicated matrix of award and statutory entitlements, which may affect their particular business. It is important that operators determine the correct applicable award and seek advice if they are unsure.

Most motel workers will likely be covered by the Hospitality Industry (General) Award.  The award will apply unless the business has entered into an enterprise agreement or other registered agreement setting out the minimum employment conditions.  Such agreements may be costly to negotiate and inappropriate for most small to medium operators. 

  1. Operators should have proper accounting systems in place to ensure employees are paid their entitlements properly. This includes receiving proper legal and accounting advice to ensure risk is known and mitigated. Having received appropriate advice will mean nothing if the business is unable to comply with their obligations in practice due to a lack or failure of their systems. 
  1. If the business runs into financial trouble and there is a risk of insolvency, is it important to seek legal advice on any turn around strategies particularly if the strategies may involve steps which may limit the employees’ recovery of entitlements. The Corporations Amendment (Strengthening Protections for Employee Entitlements) Act 2019 recently amended the Corporations Act to prohibit certain practices to avoid paying employee entitlements when business are wound up including improper phoenix activity (the practice of transferring assets from a wound up company to a new company to carry on trading but with the intent of defeating creditors of the first company). This change in the law creates the risk of criminal offending for directors who engage in the prohibited conduct. 

If accommodation operators obtain good advice and develop and maintain good systems they should be able to avoid the pitfalls, which have affected quite a few otherwise successful businesses recently highlighted in the media. 

Federal Court’s decision against Trivago will have significant consequences for the accommodation industry

Federal Court’s decision against Trivago will have significant consequences for the accommodation industry

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Federal Court’s decision against Trivago will have significant consequences for the accommodation industry

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2 min read

23 Jan 2020

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    Key Takeaways
  • The Federal Court of Australia found accommodation website Trivago engaged in deceptive and misleading conduct.
  • The decision is likely to significantly detract from the very reason consumers use accommodation booking websites in the first place
  • Accommodation providers might experience an increase in the number of customers coming directly to them with booking inquiries.

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The Federal Court of Australia’s decision that accommodation website Trivago engaged in deceptive and misleading conduct is likely to have significant consequences for accommodation online search and price comparison platforms.

It is also likely to lead to an increase in the number of customers coming directly to accommodation providers with their booking inquiries.

On January 20, 2020, The Federal Court of Australia found Trivago had engaged in misleading and deceptive conduct in breach of the Australian Consumer Law (ACL) in its website and television advertising of hotel room rates. 

The Australian Competition and Consumer Commission (ACCC), which is the regulatory body charged with enforcing the ACL, had claimed Trivago had misrepresented the situation when it said it was offering the cheapest available accommodation rates or that there was some other feature of the offer which made it the best offer for the consumer. 

The Federal Court found:

  1. Trivago used an algorithm to prioritise the display of online hotel booking sites which paid Trivago the highest cost-per-click rate in a way which misled consumers to believe the display represented the cheapest available offer when that was not necessarily true.
  2. Trivago misleadingly compared rates of different standards of rooms to create a false impression of the cheapest available offer.
  3. Trivago misleadingly identified offers meant to have some other characteristic which made them more attractive than any other offer but did not have such characteristics.

The decision is likely to have significant consequences for accommodation online search and price comparison platforms and their business model.

To ensure they do not engage in misleading and deceptive conduct in future, these businesses will need to clearly disclose to consumers on their platform that the displayed results are based on rates paid to them and do not necessarily represent the cheapest available offer.

This is likely to significantly detract from the very reason consumers would use the platform in the first place. It could also be expected the court’s decision will apply to other online search and price comparison platforms in other product and service sectors. 

The advice for consumers is to contact accommodation operators directly to check whether they are getting the cheapest available offer and the best deal.

They may be surprised by what they find.

Looking back on the year that was and ahead to 2020

Looking back on the year that was and ahead to 2020

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Looking back on the year that was and ahead to 2020

Author: Zac Herps

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4 min read

20 Dec 2019

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    Key Takeaways
  • Hillhouse Legal Partners’ growing involvement in the health and medical space was one of the biggest developments of 2019, with the team deepening its position as a trusted adviser in this area
  • The firm’s support for community groups and charities increased during the year
  • Ongoing educational campaigns have resulted in increasing awareness in Wills and Estates as well as Employment and Industrial Relations

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With Christmas almost upon us and 2019 rapidly drawing to a close, I wanted to take the time to pause to look back at a few of the high points of the year and forward to what will be a busy 2020.

Healthy connections

One of the biggest developments of 2019 was our growing involvement in the health and medical sector. Thanks to this expansion, we received a number of invitations to speak at conferences, workshops and industry events this year. I’m really proud of the work we have been doing for both individual medical professionals and practices in helping them grow their businesses effectively and strategically.

I’m equally proud of our strong connections with like-minded and trusted professional advisors and service providers serving the medical industry who share the same interest in ensuring their clients do well and have the right support.

A knowledgeable community

This year we launched our new website and our new focus on education and knowledge, including the distribution of regular articles by our team who are all committed to sharing their expertise in their key areas to our valued clients and connections.

This renewed focus to keep legal matters simply strategic has seen us published in key industry publications, asked to speak at conferences and events and regularly called on by industry bodies to provide advice in our key areas.

I am also proud to say our Hillhouse community endeavours have increased, including supporting the Variety Bash, the Bridge to Brisbane, Wesley Mission Red Bag Appeal and the Aussie Kids Charity Gala, which raised several hundred thousand dollars for local families in need.

We continued our support of the Women’s Legal Service Qld via the annual 2019 Legal Profession Breakfast – something that is very close to the heart of the Hillhouse team – as well as Harmony Day, Australia’s Biggest Morning Tea, RSPCA Cupcake Day and RUOK Day.

We regularly hold community events and morning teas to help local groups and charities and have increased our professional development support of Hillhouse team members to ensure they are at the top of their games.

The past year saw the arrival of new team members Alethea Cridland, Stephanie Howes and Stephanie Walker, who have all found their places in the team and become valued members.

From banking to the bush

During 2019 we increased our work interstate with more businesses and private clients in NSW, South Australia and Victoria, while also increasing our scope in regional Queensland. Likewise, our hotels and accommodation team have been part of some iconic and interesting deals throughout Australia and continue to show the value of having specialists in this unique sector. 

While property development appears to have been challenging in 2019 due to factors such as the Banking Royal Commission, the squeeze on credit flow and the federal election, we’re seeing this area start to pick up, and the residential conveyancing market has been very strong in the last few months with a lot transactions and activity. Likewise, work in Mergers and Acquisitions has been busy this year and we expect this to increase in 2020.

As a result of our ongoing educational programs, we’ve seen a growing number of clients addressing their estate planning. We put that down to a growing awareness of the value of having it done professionally and people putting more value on protecting their estates for their loved ones. There is also a growing understanding that people can save their family significant amounts at tax time if this is done properly.

Our educational approach in the Employment and Industrial Relations fields has also seen an increase in work as we continue to advise and support employers, both large and small. This approach has been really powerful in helping clients navigate the ever-changing legislation in this space to ensure that the employer and employee are both protected and looked after.

Our friends in the bush have unfortunately been doing it tough with the drought, but we’ve seen ongoing activity in our agribusiness space and we’re looking forward to continuing our visits to regional parts to help our valued clients. We are also working with them and helping them with their plans for 2020 and beyond.

Next year

So that’s 2019 in a nutshell. A year with more highs than lows and plenty of promise for 2020.

For now, I want to wish all our clients, friends and hard-working Hillhouse team members a very merry Christmas. Enjoy whatever time you have off and I look forward to seeing you all again in 2020.

Private: Asset sales versus share sales in the accommodation industry

Private: Asset sales versus share sales in the accommodation industry

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Private: Asset sales versus share sales in the accommodation industry

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3 min read

19 Dec 2019

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The sale of an accommodation business is usually conducted as an asset sale which means the transaction involves a sale of all assets including the business name, domain name and stock. It also includes the transfer of all leases, licences and material contracts required to carry on the business from the vendor to the purchaser. 

A purchaser can also acquire a business through a share sale, where they purchase shares giving them ownership of the vendor entity.

A share sale is not as common as an asset sale, in part because there are significant risks for a purchaser. By acquiring all the shares in the company and taking over as Director, a purchaser also becomes liable for all the “skeletons in the closet” of the vendor company.

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Such “skeletons” could range from liabilities for employee entitlements to debts with the Australian Taxation Office or potential public liability claims. 

While this means many solicitors will counsel purchasers against a share sale, there are steps which can be taken to limit the purchaser’s risk and enable both parties to access benefits that may arise in a share sale, rather than an asset sale. 

It is a matter of getting the right specialist business law advice to ensure the appropriate protections are taken.

A vendor may realise significant benefits in a share sale in extracting profits after completion of the sale because there may be different Capitals Gains Tax (CGT) concessions and exemptions applicable to a share sale rather than an asset sale. 

In an asset sale, there are also tax consequences and accounting costs for a vendor shareholder who extracts profits from the company on the completion of the sale of the shares.

For a purchaser, a share sale may be significantly more advantageous in avoiding transfer duty (stamp duty) in Queensland which would otherwise apply in an asset sale. 

What it all means?

The key issues for parties in deciding whether to proceed with an asset or a share sale are maximising profits for the vendor, minimising costs for the purchaser and limiting risk for both parties. 

It is important for parties in both an asset or share sale to get specialist legal, financial and accounting advice on these issues so they can get the best possible result, whether they are purchasing or selling the business. 

Particularly with respect to purchasers of share sale, there are certain steps which should be taken as a matter of course to set up the transaction to provide the best possible protections in limiting the risk of the “skeletons”.